Donner Ski Ranch Resort Policies

Holidays: November 25-26, December 19th through January 1st, January 18th, February 12th through February 19th

Please consider weather and operational conditions before purchasing lift tickets, lessons, and rental equipment.

Donner Ski Ranch offers rain checks for COMPLETE operational shut-down only.

Lost lift tickets, rental forms, package tickets, and coupons and vouchers will not be replaced.

Donner Ski Ranch is unable to give cash or credit refunds. We do not offer refunds for injury, illness, early departure, poor weather conditions, or lift closure. Please see the ticket office for any issues you may have with the products you have purchased.

You must be 18 or over, or have a parent/guardian present to rent equipment. Valid Drivers’ License and credit card are required.

Multi-day rentals are non-changeable and non-refundable. Please consider weather and your planned departure before purchasing multi-day rental equipment.

We cannot mix-and-match your personal ski equipment with our rental fleet. We offer skis, boots and poles as a complete package only. We will not set our skis with your ski boots, and cannot rent our boots only to be set in your personal skis.

Donner Ski Ranch is not responsible for lost of stolen items. Day lockers are available for storage of your valuables.

Please be mindful of your equipment, both personal and/or rented from Donner Ski Ranch. Read your rental agreement so that you know your responsibility. Know your rental equipment number, and keep equipment with you at all times.

Donner Ski Ranch is not responsible for lost or stolen equipment.

Skier Responsibility Code

• Always stay in control, and be able to stop or avoid other people or objects.
• People ahead of you have the right of way. It is your responsibility to avoid them.
• You must not stop where you obstruct a trail, or are not visible from above.
• Whenever starting downhill or merging into a trail, look uphill and yield to others.
• Always use devices to help prevent runaway equipment.
• Observe all posted signs and warnings. Keep off closed trails and out of closed areas.
• Prior to using any lift, you must have the knowledge and ability to load, ride and unload safely.

Any failure to ski responsibly, and to use good judgment and common sense, can result in the revocation of skiing privileges.